Shipping Policy

Order Processing

All orders are processed within 1–4 business days (excluding weekends and holidays) after receiving your order confirmation email.

You will receive another notification once your order has shipped.

Please note: Processing times may be extended during high-volume periods, holidays, or due to supplier delays.

Estimated Shipping Times

Our products are shipped directly from our suppliers to reduce costs and provide you with the best possible pricing.

Estimated delivery time for most orders is 7–21 business days after processing, depending on your location and the product ordered.

Shipping times may vary due to factors outside of our control, such as customs delays, carrier issues, or unexpected supply chain disruptions.

Tracking Your Order

Tracking information will be sent to you via email as soon as it is available. Please note that tracking updates may take a few days to appear in the system.

Delays & Lost Packages

We are not responsible for delays caused by carriers, customs processing, or other circumstances beyond our control.

If your order has not arrived within 30 business days from the shipping date, please contact us at info@haventheory.shop and we will assist you.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. We are not liable for orders shipped to incorrectly entered addresses.

International Orders

International orders may be subject to customs fees, duties, and taxes, which are the responsibility of the customer.

Questions?
If you have any questions about your order or our shipping policy, please contact us at info@haventheory.shop.